Our online boutique is open as usual. For more COVID updates please click here.

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Dear Friends,

We understand that it is a concerning time right now for communities around the world. Fabergé would like to extend its well wishes, good health and strength to everyone currently affected by COVID-19.

Here at Fabergé we are navigating the situation the best we can and working to ensure we join arms with worldwide communities to help try and slow the spread of COVID-19. The welfare of the global population including our employees, customers and partners is of paramount importance right now. We have introduced measures in our offices and boutiques to try and slow down any potential the spread of the virus, closing the office to all but essential staff. The majority of employees are working from home and following guidelines of social distancing to ensure they protect the health of themselves and those more vulnerable around them.

At present, here is the latest information on our Boutiques:

Harrods (London): Temporarily closed. Please contact Kris Patel, Private Sales Manager on +44 (0) 7469 155 392 (call or WhatsApp) or via email kris.patel@faberge.com 

The Galleria (Houston):  Now open for business. Please contact Yoon Smith, Store Director on +1 (0) 281 615 7358 (Call or WhatsApp) or via email yoon.smith@faberge.com

Dubai Mall: Now open for business. Please call +971-4-324-5978 for all enquiries  

We have made the decision to temporarily close our By Appointment showrooms in London and New York until further notice. Rest assured, our dedicated team of Joanna Kupis and Rene Serres in London and Jacqueline Jureidini in New York remain at your disposal and are contactable via phone, email and WhatsApp:

Joanna Kupis, Relationship Manager: +44 7780 112 319 (London)
Rene Serres, Client Relationship Manager: +44 7818 507 911 (London)
Jacqueline Jureidini, Client Relationship Manager: +1 646 656 1299 (New York)

We continue to monitor the government advice locally for each Boutique and will post any updates on here regarding potential reduced opening hours or closures.

Our website remains fully operative, however please do take into consideration that there may be some delays with online orders based on your location. 

A phrase which we use on a daily basis in our Maison is ‘if Peter Carl Fabergé was alive today, what would he do?’. We are pretty certain he would share our sentiment that the most important thing to do right now is join together in spirit and turn worrying times into a moment of global solidarity, embracing the wonder of human resilience at a time of uncertainty. This is something Peter Carl knew all too well.

If you have any enquiries please do not hesitate to get in touch via our Live Chat, social media, email or telephone and a member of our fantastic team will be delighted to assist you.

With the warmest of wishes,


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